Skip to main content

Computer Data Recovery Services

If your desktop will not boot, cannot detect its storage drive, or repeatedly displays Windows startup errors, do not assume the files are gone. The problem may be the drive itself, but it can also originate with the motherboard, Windows, a damaged file system, or another component preventing access to the data.

LapFix provides computer data recovery for desktop PCs, gaming computers, and business workstations. Common cases include failed hard drives and SSDs, motherboard damage, Windows boot problems, file-system corruption, and accidental formatting. Every case begins with an in-house diagnostic to identify the source of the failure before recovery is attempted. This is important because repeatedly powering on a failing drive or using the wrong recovery software can cause additional damage and reduce the chances of recovering the files.

Our engineers work with 3.5-inch hard drives, SATA SSDs, M.2 and NVMe SSDs, and desktop computers containing multiple internal drives. The recovery process is based on the drive’s actual condition—not a one-size-fits-all procedure.

Customers in Alexandria, Northern Virginia, Washington, DC, and nearby Maryland can bring their computer or storage device directly to our Alexandria service center. We also provide nationwide mail-in data recovery for customers throughout the United States.

Advanced Desktop Computer Data Recovery

Desktop computers often store years of important documents, family photos, business records, and large media files across one or more storage drives. Unlike laptops, desktop systems frequently include multiple hard drives, high-capacity SSDs, custom hardware configurations, and expandable storage, making every recovery case unique. Hardware failures, Windows startup problems, power surges, failed updates, accidental formatting, and storage corruption can all prevent access to valuable data—even when the storage device itself has not completely failed.

Advanced data recovery from Dell, HP, Lenovo, ASUS, Acer, MSI, Alienware, CyberPowerPC, iBUYPOWER, and custom-built desktop computers used in homes, businesses, and professional workstations. Our engineers work with 3.5-inch desktop hard drives, SATA hard drives, SATA SSDs, M.2 SSDs, NVMe SSDs, and systems with multiple internal storage devices. Whether your computer no longer boots, displays BIOS errors, fails to detect a drive, or experiences motherboard or power supply failure, we carefully diagnose the problem before determining the safest recovery method.

Many desktop computers contain years of irreplaceable data, making it important to avoid repeatedly restarting the system or running repair utilities that can overwrite damaged file systems. Every recovery at LapFix is performed in-house using professional diagnostic equipment and advanced recovery techniques designed to maximize the chances of successfully recovering your files while protecting the integrity of your storage device.

Computer data recovery data recovery

Comprehensive Computer Data Recovery Solutions

LapFix Hard Drive (HDD) & SSD Recovery

RAID Data Recovery

Recover critical business data from failed RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10 storage arrays.

lapfix windows & macos recovery

Server Data Recovery

Professional recovery for Windows and Linux servers affected by hardware failure, RAID corruption, or operating system crashes.

LapFix Accidental Deletion & Formatting Restoration

External Hard Drive Recovery

Recover files from external USB hard drives that are not detected, clicking, corrupted, or accidentally formatted.

LapFix liquid damage recovery

Hard Drive Recovery

Recover data from failed desktop hard drives with mechanical damage, firmware problems, bad sectors, or file system corruption.

LapFix power failure and overheating repair

SSD Data Recovery

Recover files from desktop SATA, PCIe, and NVMe SSDs affected by firmware failure, electronic damage, or controller issues.

LapFix RAID and external drives recovery

NAS Data Recovery

Recover business and personal data from Synology, QNAP, WD, and other NAS systems after RAID failure or accidental deletion.

What Causes Data Loss on a Computer?

A desktop PC, gaming computer, or business workstation that won’t boot, freezes on startup, or stops recognizing its hard drive doesn’t always mean the drive has failed. Sometimes it’s a Windows or BIOS issue and the data is still sitting there untouched. Other times the drive itself is failing. The only way to know for sure is to diagnose it properly, and that’s the first thing we do with every computer data recovery case that comes in.

The most common causes we see are hard drive failure, SSD failure, motherboard problems, file system corruption, power surges, failed Windows updates, and accidental formatting. If your computer is showing signs of any of these, stop using it. Restarting it repeatedly, reinstalling Windows, running CHKDSK, or trying recovery software yourself can overwrite data or push a failing drive closer to total failure.

Our computer data recovery service covers hard drives and SSDs across all major brands, including Western Digital, Seagate, Samsung, and Crucial, along with RAID arrays, NAS and server drives, BitLocker-encrypted laptops, and external and flash storage that’s no longer recognized by Windows or macOS. Once we know what’s actually wrong with the device, we choose the recovery approach that gives your files the best chance without putting the drive under more stress than it can handle.

data recovery computer data recovery

Why Choose LapFix for Data Recovery?

Experienced Data Recovery Engineers

Your case is evaluated by engineers who work with failed hard drives, SSDs, non-booting systems, motherboard problems, and damaged file systems.

Recovery Performed
In-House

Diagnostics and recovery work are completed at our Alexandria lab rather than being sent to an unknown third-party shop.

 Walk-In and Nationwide Service

Visit our Alexandria service center from Northern Virginia, Washington, DC, or nearby Maryland, or use our nationwide mail-in service from anywhere in the United States.

What Our Customers Say About LapFix

Customers from Alexandria and the surrounding region, as well as clients nationwide across the US using our secure mail-in service, trust LapFix for computer repair and data recovery when important files are no longer accessible.

Tyler Duran profile picture
Tyler Duran
2 months ago
I came in looking for a single screw for my motherboard and Eric just gave me one, no charge. Great guy and great business!
Jose, Villarreal profile picture
Jose, Villarreal
2 months ago
I enjoyed working with Eric at LapFix. He was very accommodating to my needs. He explained what it would take to remove the hard drive, and replace it with a new hard drive. They kept me informed of their progress. Excellent customer service and very professional staff. I appreciate their work. They recovered files that we have not seen for a long time. I heartily recommend them.
Brittnee Easley profile picture
Brittnee Easley
2 months ago
Very professional, high quality service. Simple drop off and pick up process.
Michael Castro profile picture
Michael Castro
3 months ago
My hard drive hasn’t been working in nearly two decades. I thought I would never get to see my old photos/videos of when I served in the military. Thankfully LapFix recovered all that and more. Thank you so much from the bottom of my heart!
JaRhonda R profile picture
JaRhonda R
3 months ago
I had an excellent experience with LapFix and can't recommend them enough! Eric was incredibly helpful throughout the entire repair process. My MacBook had an issue with the battery connection after I accidentally damaged it while attempting a repair myself, and he took the time to diagnose and fix everything.

From start to finish, the communication was great, the turnaround time was quick, the customer service and the price was outstanding. They kept me updated along the way and made sure everything was working properly before returning my laptop.
I've been using my MacBook since getting it back, and it's running perfectly. It's clear they genuinely care about their customers and take pride in the quality of their work.

Thank you again, Eric, and the entire LapFix team for getting my laptop back up and running. I'll definitely be recommending you to anyone who needs computer repairs!
karol profile picture
karol
4 months ago
I had a Lenovo business laptop worth over $2,000 with a completely damaged screen, and a Microsoft Surface with a cracked screen. I honestly thought both were beyond repair and was already considering buying new devices.
I had checked with Best Buy and a few other places, but no one was able to help. I found Lapfix by chance and decided to try one last time. They looked at both laptops, explained what could be done, and successfully repaired both.
The Lenovo screen repair cost less than $300 and was completed in less than a week. For the Microsoft Surface, they also had to work on the software and chip-related issues, and the total was still less than $800. That repair took less than two weeks.
Now both laptops are working perfectly, and I’m very happy with the service. The work was professional, honest, and technically solid. As someone with a background in IT and cybersecurity, I was genuinely impressed.
If you think your laptop cannot be fixed, I recommend checking with them first before spending money on a new one.
Jack Beardow profile picture
Jack Beardow
4 months ago
I came in panicked about liquid damage to my laptop and decided to trust the team at LapFix with the repair. It turned out to be the best decision I could have made. They fixed it quickly, and although I had one small issue afterward that required a return visit, they resolved it promptly and thoroughly. Throughout the process, they were professional, responsive, and easy to work with. I would definitely recommend LapFix to anyone in need of computer repairs. Thank you!
Natnael Zeru profile picture
Natnael Zeru
4 months ago
Interaction was good, I took my pc for fan replacement and the waved the fee they would’ve normally charged for diagnostics. Picked up my Pc in great working condition and it is working fine so far so I recommend them! They also filled in some screws that were missing from the back board of my pc which I thought was a nice touch. Very professional environment.
K profile picture
K
10 months ago
Place is ran by some twenty-something year old gamers that are actually quite professional. Did a great job and got my gaming pc back to slaying BF6 in a couple days. Highly recommend. Breath of fresh air to work with nerds that get it.
Damone Edwards profile picture
Damone Edwards
11 months ago
support. this. business work is. very. good you can trust them great people to. work with.
Alex Rossi profile picture
Alex Rossi
11 months ago
Stopped by last Friday with a laptop with no sign of life that my IT dept just said to replace. Mason got back to me with by noon on Monday with a solution and it was fixed by Wednesday evening and at much lower price than buying a new one. Quick, easy and convenient. 10/10 would recommend
sharon Jiang profile picture
sharon Jiang
11 months ago
My computer screen was cracked, and they fixed it perfectly for me, surprisingly quickly. It was amazing.
Chris Maga profile picture
Chris Maga
11 months ago
Mason was very helpful and was able to fix all of my issues. Removed all the malicious software great job!!!
Christian Kerge profile picture
Christian Kerge
12 months ago
They were able to fix my computer when others I called couldn’t. Service was good and the price was reasonable. I would recommend these people
sheridan england profile picture
sheridan england
12 months ago
Excellent local option; better than shipping to an out of state company. I had a catastrophic laptop failure. LapFix saved all data and repaired it in 5 days. Not cheap, but you get what you pay for. Highly recommend.
Douglas Muchoney profile picture
Douglas Muchoney
12 months ago
Incredible service. Timely and great follow up. Estimate was fair and spot on, nothing added later. Very professional. Call out to Mason who took good care of me.
Jenna Park profile picture
Jenna Park
1 year ago
My computer got hacked and I was dealing with some viruses. LapFix helped me resolve the issue quickly. They answered phone very quick and sent update email and text message, which was very helpful. Also helped me carry my heavy pc. Really appreciate them for being honest and providing various options.
Mason was very helpful in getting everything setup on my Chromebook. Excellent service and I would recommend their services to everyone!
Ralph Posey profile picture
Ralph Posey
1 year ago
The communication was great from beginning to end and the repair resolved the damage to its original state.
Sam Gray profile picture
Sam Gray
1 year ago
I had a motherboard failure on a very important business laptop with specific software on it. I brought it to a different shop and wasted hundreds of dollars and weeks of time for nothing. They said the motherboard was “fried”.

I brought it to LapFix and Eric was able to fix the motherboard and repair the BIOS so it could finally boot. I am so unbelievably grateful to Eric and the team at Lapfix for saving this important piece of hardware for my business. Thank you so much!! Eric is a wizard!
Audrey profile picture
Audrey
1 year ago
The customer service here is incredible and they were able to diagnose and fix my issue all within a week. Would highly recommend coming here for any of your computer issues. Love these guys!
LapFix gave me a quick diagnosis and repair of my out-of-warranty laptop. Their price was reasonable, and Mason answered all my questions about policy, pricing, and repair times.
Mason completed the work sooner than expected and saved me the considerable replacement cost of a laptop that had become unusable.
I would highly recommend this business. They are professional, provide quick responses to communications, and solved a problem that other repair services I consulted were unable to address.
Tony Amani profile picture
Tony Amani
1 year ago
They were able to fix the HTML port for my PS5. Completed the work in a timely fashion.
Was able to help out and transfer all of my data successfully. Very helpful
The shop was easy to reach and offered clear, upfront communication about the process. They provided a detailed estimate with a breakdown of the expected costs. I appreciated how transparent they were about the potential issues, and they even suggested a couple of options for how to move forward depending on what they found during the diagnosis. The repairs were completed faster than I expected—just a few days instead of the 7–10 business days that other shops had quoted me. Highly recommend these guys
Charles Jackson profile picture
Charles Jackson
1 year ago
Did a great job fixing my laptop and had a reasonable turnaround time. Would recommend and use in the future.
Jay L profile picture
Jay L
1 year ago
Lapfix was great! Having my M1 MacBook Pro go out on me while I’m in the middle of planning and editing footage, mixing and mastering music was extremely stressful. Through my research of what I can possibly do to fix my MacBook I found Lapfix on YouTube. I got to see videos of Eric fixing MacBooks with the same problem mine had on the Lapfix YouTube channel. That made me realize this is way beyond my scope of what I can do. Plus I had crucial data on there that was really really important. Thankfully the process of sending my computer to their store in Alexandria, VA was easy and they kept me informed the whole entire time. They got all the data back and fixed my laptop. I would not wish anything bad on anyone’s expensive computer, but in the case something did happen—Lapfix is definitely the place that can bring it back to life.
Robert Randolph profile picture
Robert Randolph
1 year ago
Great work. Got my thinkpad, MS operating system and outlook up and running. Highly recommend.
navid taheri profile picture
navid taheri
1 year ago
Mr Karim and the staff are very professional. Great customer service.
TheBookJedi profile picture
TheBookJedi
1 year ago
LapFix provided accurate diagnostics and timely repairs at reasonable pricing. We did experience delays with the required part being delivered, but LapFix remained communicative and accommodating with timelines and additional information. Overall a very positive experience for what could have been a frustrating issue to solve.
Great diagnostic and communication throughout the repair
John Sanders profile picture
John Sanders
1 year ago
Great service, fair price.
I like that the guys cracking open machines appear to be the same ones who meet you at the front desk.

Computer Data Recovery FAQ – Common Questions Answered

Can you recover data from a computer that won’t turn on?

Yes. We can extract data directly from your storage device even if the computer won’t boot.

Do you recover data from both HDD and SSD drives?

Absolutely. We handle mechanical HDD failures and complex SSD/NVMe corruption cases.

Is my data kept private during the recovery process?

Yes. LapFix follows strict confidentiality and uses secure, read-only extraction methods.

Can you recover data after a Windows or macOS crash?

Yes — OS-level corruption, blue screens, and macOS boot loops are all cases we handle regularly.

How does the computer data recovery process work?

Every case starts with a full diagnostic to pin down exactly what’s failing. From there, we walk you through the condition of your drive, the recovery approach we recommend, and a cost estimate — all before any recovery work begins.

What should I do if my laptop suddenly stops recognizing the hard drive or SSD?

Shut the computer down right away and resist the urge to keep restarting it — repeated attempts can push a struggling drive closer to total failure. From there, a proper diagnostic is the only reliable way to tell whether the storage device, the motherboard, or something else is behind the problem.

Can you recover files from a computer with a failed motherboard?

Usually, yes. A dead motherboard doesn’t automatically mean your files are gone — we run diagnostics to determine whether the storage device can be accessed directly, or whether it needs a more involved recovery process first.

Can You Recover Data from a Computer After Windows Is Reinstalled?

In many cases, yes. It comes down to how much the drive has been used since the reinstall — the less it’s been touched, the better your odds of getting documents, photos, and videos back intact. We work with traditional HDDs as well as SATA, NVMe, and M.2 SSDs. If this just happened to you, stop using the computer immediately and don’t install anything new or save additional files.

Can You Recover Files After Formatting a Computer?

Often, yes — though it depends on the type of format that was run, the kind of drive involved, and whether anything’s been written over the original data since. We regularly pull files back from formatted desktops, external drives, SSDs, flash drives, and memory cards. If this happened to you, hold off on reinstalling anything or copying new files until the drive’s been properly evaluated.

Can Data Be Recovered from a Dead SSD?

Frequently, yes — though SSD recovery works very differently than recovering a mechanical hard drive. Failures usually trace back to a bad controller, corrupted firmware, power surge damage, or degraded NAND flash memory. We work on SATA, NVMe, PCIe, and M.2 SSDs from desktops, gaming rigs, and workstations alike. If your SSD’s stopped showing up or your computer won’t boot, avoid repeatedly power-cycling it or attempting a DIY fix — both can shrink your recovery odds.

Can You Recover Data from a BIOS Failure?

Yes, in most cases. A BIOS failure keeps the computer from starting, but that’s not the same as losing your data. We first figure out whether the root cause is the motherboard, the BIOS firmware itself, a power delivery issue, or the storage device — many BIOS problems can be resolved without touching what’s already stored on the drive.

Can You Recover Data from a Failed Windows Update?

Yes, this is a common and recoverable scenario. A failed update can trap a computer in a boot loop or throw startup errors, but the files underneath are usually still intact. We handle recovery from update failures, OS corruption, damaged file systems, and boot configuration errors — just avoid reinstalling Windows or taking other steps that might overwrite what’s already there.

Recover Your Computer Data Today – Local & Nationwide Service

Don’t let data loss disrupt your life or business. At LapFix, our certified experts specialize in fast, secure, and reliable computer data recovery services. Whether you’re in Virginia, DC, Maryland, or anywhere nationwide, we can bring your lost files back.

Call us at (703) 379-5976 or use our Mail-in Data Recovery Service to get started today.