Build Your Career With LapFix
We’re a growing Mac repair and Data Recovery company based in Alexandria, Virginia, serving customers locally and across the country. We’re looking for skilled, reliable people who want to do good work and grow with us.
Why Work at LapFix
Real, Hands-On Work
Every repair, every recovery — done in-house by our own team. Nothing gets outsourced, giving you direct experience with real technical challenges and opportunities to build your skills.
A Business Built to Last
Established in 2005, LapFix has grown through technical expertise, quality work, and the trust of our customers.
Local Roots, National Reach
You’ll work on a wide range of technical challenges, not the same type of ticket on repeat.
Room to Grow
Build your skills through hands-on experience. Grow your career as your expertise develops.
Current Openings
Lead Computer Repair & Data Recovery Technician
Job Type: Full-time
Location: Alexandria, VA 22304 (In person)
Job Responsibilities:
Technical Repairs & Data Recovery
- Diagnose and repair laptops, desktops, and MacBooks, including hardware and software issues.
- Perform advanced data recovery procedures on hard drives, SSDs, and flash storage devices.
- Soldering experience is a plus for motherboard repairs and component-level fixes.
Customer Interaction & Communication
- Answer phone calls and provide professional customer service, explaining repair options and processes.
- Assist walk-in customers, accurately diagnosing issues and providing clear repair timelines.
- Maintain excellent written communication skills for documenting repair details and customer interactions.
Social Media & Content Participation
- Engage in company social media activities, contributing technical insights and repair-related content.
- Help create educational or promotional content regarding repairs and data recovery processes.
Leadership & Teamwork
- Serve as the primary point of contact for technical escalations within the team.
- Assist in training junior technicians and maintaining quality control standards.
Qualifications & Requirements:
- Proven experience as a computer technician, with a strong focus on laptop and MacBook repairs.
- Expertise in data recovery from failed hard drives, SSDs, and other storage media.
- Ability to solder and perform board-level repairs is a strong advantage.
- Excellent written and verbal communication skills — clear documentation and professional customer interaction are required.
- Familiarity with social media and willingness to participate in online content creation.
- Strong troubleshooting skills and ability to work independently.
- Must be reliable, detail-oriented, and capable of handling multiple tasks efficiently.
Preferred Qualifications:
- Prior experience in a lead technician or supervisory role.
- Industry certifications (CompTIA A+, Apple Certified Mac Technician, etc.) are a plus.
- Experience using advanced diagnostic and repair tools.
Benefits:
- Paid time off
Compensation Package:
- Hourly pay
- Overtime pay
- Holiday pay
- Bonus opportunities
- Yearly bonus
Experience:
- Computer repair: 2 years (Required)
Application Question:
- Describe a previous computer repair you worked on. What was the issue, how did you resolve it, and what did you learn from the experience?
Ability to Commute:
- Alexandria, VA 22304 (Required)
How to Apply
Fill out the form below and copy and paste your resume into the designated field. Please make sure your contact information is accurate so we can reach you regarding your application.
Job - Resume
Repair Is Noble
Repair is challenging, rewarding, and meaningful. There’s satisfaction in finding the problem, solving it, and bringing something back to life. It’s work you can learn from, take pride in, and continuously improve through experience, curiosity, and technical skill.